Privacy Policy

1. Introduction

Faldix (Pvt) Ltd ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains our practices regarding data collection, processing, security, and disclosure when you visit our website or interact with our services.

2. Information We Collect

We may collect the following categories of information when you interact with us:

• Contact details: Name, work email address, company name, and phone number when submitting inquiry or booking forms.
• Project details: Project briefs, technical scopes, budget estimations, and timelines you share with our team.
• Technical telemetry: IP address, device specifications, browser type, operating system, and diagnostic page analytics to ensure website stability.
• Cookies & storage: Local preferences, session cookies, and essential browser cache to maintain website performance and user preferences.

3. How We Use Information

• To respond promptly to consultation requests, technical inquiries, and project discussions.
• To architect, deliver, and maintain engineering deliverables and software agreements.
• To monitor, analyze, and optimize website security, performance, and overall user experience.
• To prevent fraud, spam submissions, security vulnerabilities, or unauthorized access.
• To comply with statutory regulations and applicable law.

4. Information Sharing & Security

We do not sell, rent, or trade personal data to third parties. Information may only be shared with verified service providers (such as secure hosting, cloud infrastructure, and email delivery platforms) operating under strict confidentiality agreements. We implement robust technical, physical, and administrative safeguards to protect your data.

5. Data Retention & Your Rights

We retain client inquiries only for as long as necessary to fulfill business engagements and legal obligations. Depending on your jurisdiction (such as GDPR, CCPA), you have the right to access, modify, export, or request deletion of your personal data by contacting us.